Here are five key trends you can expect to see in the email marketing industry in 2022.
The Impact of Data Privacy
Whether it’s new legislation and regulation that is changing the ways companies can collect and leverage data in their marketing programs or specific technological developments that address email marketing, email marketers will be challenged in 2022. That said, the email channel is well-positioned to thrive in 2022. Email marketers have many years of experience working within a regulatory framework that requires compliance with a set of rules. While changes in the data marketers can leverage for audience targeting will make certain aspects of email marketing more challenging, the email channel itself has never been more important to consumers and businesses. So, expect email marketers to continue adapting to changing requirements while successfully delivering impactful and effective campaigns in 2022.
Even with more stringent rules around collecting and using consumer data, you can expect email marketers to become even more focused on segmentation, targeting, and personalization in their campaigns. Email marketers will become even more concentrated on making the best use of the data they have to drive more engaging email content with personalized subject lines, range, send timing, offers, and promotions. If anything, expect email marketers to rise to the occasion and dial in their personalization programs to a higher degree than ever before.
A Renewed Focus on Performance Marketing
It seems reasonably sure that Open Rate, a traditional email marketing metric, will become, if not ignored, at least used only directionally. While this certainly impacts email marketers and many campaign planning and optimization types, it may be a net positive for the industry. Email open data has always been at least somewhat suspect for a variety of technical reasons. Now, email marketers will be forced to step away from relying on it and focus on more accurate and easily tracked metrics like click-through rates and other measures that are more closely tied to valuable response actions taken by email recipients. Focusing on sales and conversions driven by an email campaign will help marketers optimize these more valued and revenue-driving performance metrics.
Leveraging Artificial intelligence Tools
We’ve been hearing about the coming of AI for years, but if you haven’t been watching closely, you might be surprised at how far it has come. Tools can now automatically write or rewrite marketing content, using performance data to guide its output. Marketers will begin testing AI tools to write email content, subject lines, and calls-to-action more frequently, and they are going to find that these tools are now capable of improving performance in many cases. AI may not be ready to create everything from scratch quite yet. Still, it’s now more than willing to help optimize and dial in content as effectively (and likely more effectively) than marketers can do manually.
Expect to see email campaigns that leverage a wide variety of engaging interactivity within the content. Look for polls/surveys, games, forms, and other types of content that recipients can interact with inside the email itself, rather than clicking out to visit a website. Adding this type of interactive element is exceptionally user-friendly and reduces the number of steps required to drive any number of actions by recipients. With the increased focus on performance, interactivity will provide tools to optimize campaigns to maximize recipient engagement and conversions.
Get ready for another exciting year in the email marketing channel, as it continues cementing its place as core communication and marketing channel for companies spanning virtually every industry.