Billing

Features

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Communications history, visits, and orders for each customer (CDP)

Merging data duplicates from different sources (email, phone, UID, etc.)

Segmentation by behavior on the website

Segmentation by behavior in emails (open and click rates)

Contact base uploading from CRM / CMS (CSV)

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Advanced analytics (clicks, conversion, purchases)

AB (multi-variant) testing of any widgets

Personal product recommendations

Library of ready-made widgets

Visual embedded content builder

Visual constructor (topper, pop-up, footer, notification)

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Global email blacklist

Automatic base hygiene (Hard Bounce cleaning)

Advanced analytics (opens, clicks, bounces)

Email preview on different devices

Dynamic content via Liquid

Built-in product recommendations

AB (multi-variant) testing of any mailings

Uploading HTML code from third party services (Mailchimp, Stripo)

Ability to send across time zones

Delayed sending emails

Email sending speed (per minute)

Setting up triggered, scheduled and mass mailings

Visual email builder

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Client segmentation for sending web push

Push notification analytics

Web push builder (Chrome, Firefox, MacOS)

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

File transfer (formatted as a snippet)

Notes about visitors and clients

Information about the cart, statuses and composition of orders

Integration with mail client (email)

Chat connection to Facebook, Telegram, Viber

Chat appearance customization

Number of operators

unlimited

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Summary scenarios analytics

Script constructor from widgets and mailing lists

Library of ready scripts (campaigns)

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Advanced traffic insight report

Uploading analytics to Excel, Google Docs

Sales funnel and 25 business intelligence reports

Weekly summary report across the entire account

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Set up Double Opt-In for Email Subscriptions

Set up technical signatures (DKIM, SPF, Sender ID, DMARC)

Custom fields and events

API import and export, creation and modification

API: Passing parameters and/or custom fields

API: Unsubscribe Callback

API: Working with customer lists (subscribing, unsubscribing, deleting)

Dedicated new and warmed-up IP addresses

Integrations with CMS platforms

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Dedicated server cluster

SSL encryption

Integration Debugging Tool (Event Log)

Customizable access rights for employees

Logging employee actions

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Non-cash payment

NDA, SLA, license agreement, acts

Payment by card (VISA, MASTERCARD)

Premium

Business

Basic

Unified Customer Profile

Widgets (Pop-ups)

Email Campaigns

Push Notifications

Multichannel Chat

Automated Scripts

Business Analytics and Reports

Account Settings

Data Safety

Licensing and Payments

Customer Support

Possibility of customization for business needs

Technical support by email

Priority chat support

Dedicated account manager (email, chat, phone)

Request Response Rate (SLA)

24h

3h

30min

Premium

Business

Basic

Which plan should I choose?

Both the optimal price and plan depend on the website traffic and the number of emails you send in 30 days. Convead has no hidden costs, and all the features are included.

Do you count overall traffic or unique visitors?

We count the overall website traffic since every action and visit on the website is essential for sales.

What if no existing plan suits my needs?

Get in touch with our team. We will help you select the best option or create a custom plan for you.

Can I only enable certain features?

You can’t select only one or two tools to pay for. Convead’s tools are designed to work together to achieve maximum efficiency.

How do I know if the number of emails available in a plan is enough for me?

The number of emails in a plan should be enough for trigger campaigns considering your traffic. If you plan on sending mass and scheduled campaigns, you can always purchase more.

What happens if I exceed the number of visits/emails available in a plan?

Don’t worry, you’ll be still able to use your account. The overage will be automatically counted (and rounded up to a hundred), and the payment will be extracted during the next billing.

What’s Business plan?

Business plan provides all of the Convead’s features, a designated support channel and account manager, assistance with setting up the service, etc. It also removes Convead’s logo in widgets and emails.

Do I get a discount?

A discount is applied when you pay for a several-month subscription in advance: 5% for three months, 10% for six months, and 15% for a year. To get the discount, please contact our customer support team.

Sure thing! You can upload your mailing lists from any .CSV file, and the contacts will be moved to your Convead database.

Can I import a pre-made contact database into Convead?

FAQ

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