Multichannel Chat

Offer customers communication through their preferred channel — Facebook, email, and website chat—all in one place.

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Features

Basket composition

Previous orders

Choosing a communication channel

Fastest Customer Communication

Multichannel Support

Facebook, email, and website chat—all in one for convenient communication and saving time. Serve more customers and keep them happy.

Benefits of Convead’s Online Chat

Customer Data

All customer data is accessible directly in the chat window: purchase history, customer preferences, phone numbers, and past conversations—just about all there for one's review without inclusion of other tools, checking in an admin panel, etc.

Advanced Analytics

Get precise insights into how people interact, how much they buy, and why they drop off. View real-time data to inform quick decisions.

Want to See It in Action?

Book a free demo and see how Convead can grow your store's conversion rate in just 30 minutes.

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