Multichannel Chat
Offer customers communication through their preferred channel — Facebook, email, and website chat—all in one place.
Features
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Basket composition
Previous orders
Choosing a communication channel
Fastest Customer Communication
Multichannel Support
Facebook, email, and website chat—all in one for convenient communication and saving time. Serve more customers and keep them happy.
Benefits of Convead’s Online Chat
Customer Data
All customer data is accessible directly in the chat window: purchase history, customer preferences, phone numbers, and past conversations—just about all there for one's review without inclusion of other tools, checking in an admin panel, etc.
Advanced Analytics
Get precise insights into how people interact, how much they buy, and why they drop off. View real-time data to inform quick decisions.
Want to See It in Action?
Book a free demo and see how Convead can grow your store's conversion rate in just 30 minutes.
Resources
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Solutions